Hiring for IT Helpdesk

2 - 5 Years
Hyderabad

Job Description

Required Skill:
  • Knowledge of Desktop Operating System and Office Automation applications (MS office/Acrobat/ Antivirus) 
  • Knowledge of MS-Outlook
Responsibilities:
  • Responsible for providing IT assistance to include basic application support and software installation and troubleshooting
  • Address user tickets regarding hardware & Software
  • Conduct remote troubleshooting
  • Direct unresolved issues to the next level of support personnel
  • Help create technical documentation and manuals
  • Troubleshoot problems with Laptop Hardware, Application, printer and OS


Salary: Not Disclosed by Recruiter

Industry:IT-Software / Software Services

Functional Area:IT Software - Client/Server Programming

Role Category:Programming & Design

Role:System Analyst

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

ValueLabs LLP

We are a leading global technology company specializing in Digital Enablement and Product Development. Through our unique One Company model of engagement, we help companies unleash the potential of digital technology to achieve real business outcomes, make processes frictionless and lead in disruptive times. Our innovative solutions and a flexible engagement model help our clients stay ahead of the curve, drive revenues, and enhance market position. Over nearly two decades since inception, thriving on the principles of Perfection, Love, Unselfishness and (character) Strength (PLUS), we are 'inspired by potential' and firmly believe in the Company as a Platform (CaaP) concept.

Fast facts
Established in 1997
20+ years in business
5000+ employees
25 offices worldwide
180+ clients worldwide
9+ years average tenure of the top clients

Certifications
CMMI-DEV Level 5 (v1.3)
ISO 9001:2015,
ISO 27001:2013
HIPAA, SSAE 16 Type II

Awards and recognitions
Awarded the 'Most Innovative IT Solutions Partner - India 2018' by CFI.co magazine
Featured in the list of '10 Most Promising Product Outsourcing Companies 2017' in India by SiliconIndia magazine
Ranked 7th amongst the 'Top 10 Dream Companies to Work For' in India in 2017 by Times Ascent
Featured in the list of '100 Best Companies for Women in India', 2017 by AVTAR
Listed as one of '25 Most Recommended Quality Assurance Providers 2016' by Enterprise Services Outlook magazine
Awarded the Deloitte Technology Fast 500 Asia Pacific award 2014 and 2015
Ranked as one of the '10 Most Promising IMS Companies in India' by CIO Review magazine 2013
Recognized as 'Company of the Year in Enterprise Mobility' by Silicon India - 2013
View Contact Details+

Recruiter Name:Anusha Sirigiri

Contact Company:ValueLabs LLP